1. Who We Are

Entwick Solutions ("we", "us", "our") operates the website https://entwicksolutions.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or contact us.

2. Information We Collect

We may collect the following personal information:

Contact information: name, email address, WhatsApp/phone number.
Project information: details you provide in contact or lead forms.
Usage data: pages visited, time spent, referring URL (via Google Analytics).

3. How We Use Your Information

To respond to your enquiries and project requests.
To send relevant updates about your project (never unsolicited marketing without consent).
To improve our website and services using aggregated analytics data.

4. Third-Party Services

We use the following third-party services that may process your data:

Google Analytics 4 — website analytics (anonymised where possible).
Google Ads — advertising measurement.
WhatsApp — direct messaging (subject to Meta's privacy policy).
Gmail/Nodemailer — email delivery for form submissions.

5. Data Retention

We retain contact form submissions for up to 2 years unless you request earlier deletion. Analytics data is retained per Google's default retention settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, email us at hello@entwicksolutions.com.

7. Cookies

We use cookies for analytics purposes only. You can disable cookies in your browser settings, though this may affect some site functionality.

8. Contact

Questions about this policy? Contact us at hello@entwicksolutions.com.